Here at Mindful Memorials we have a wealth of experience, skills, and talent, which we pride ourselves on putting at your service to ensure that you receive the highest quality product.
For nearly a 100 years our family run company has developed a reputation in our local areas for delivering a very personal and friendly service, even today we have clients asking after members of the family, who have since retired. In particular the current family owners mum Fran and aunt Mary (known to all our staff as Aunty Mary), a trusted stalwart of the business who ran our Hull branch for many years and owns the Driffield branch and fireplace business M & FM Rotherham.
It is important to us that we keep with tradition, a simple ethos that our clients value very highly, ‘if there are any concerns, or something is not quite right, please pop in to the showroom or pick up the phone’, this allows us to have a discussion.
WARRANTY – We have such confidence in the quality of our Memorials that we guarantee them for up to *30 years and the lettering is guaranteed up to **5years.
To give you peace of mind, after installation we issue a Certificate of Compliance that also outlines your Guarantee.
CONCERNS – We are a family run business, with exceptional caring employees, but we are human and on occasions we may get it wrong, so if for any reason you are not satisfied or have any concerns about any aspect of the service or our products, please pick up the phone and talk it through with us.
STONEGUARD – StoneGuard is an ‘all risks’ policy. This means it will cover the cost of repair if things like damage from lawnmowers, vandalism, falling trees and subsidence occur. Full details available in branch.
*Warranty & Guarantee varies, according to the type of Memorial and fitting used. Full details available in Branch
** Lettering guarantee applies to a standard upright memorial, that is not subjected to extreme elements or environmental factors. Further Details available in Branch.
Our Guarantee/Warranties do not affect your consumer rights